Exchanges & Returns
Buying online can be tricky, which is why we are here to help! We gladly accept exchanges for a different size/product or for store credit within 30 days of your order date.
We also happily offer refunds for full-priced items within 7 days of delivery. New customers can still apply for a refund if you use the $20 off welcome code. Note, shipping is non-refundable and restocking/return fees may apply to some products.
To be eligible for an exchange/store credit/refund, your item must be new, unused and in the same condition that you received it with all tags/hygiene stickers still in place. It must also be in the original packaging.
*Final Sale items or items purchased with discount code more than 15% are not eligible for returns. Additionally, we cannot refund Gift Cards or existing Store Credit.
For International orders:
Email us your order number and items you want to exchange to support@innerrelm.com